Garage Door Troubleshooting
Customer Issue: No matter how many times the customer tried, their garage door would not close.
Our Solution: This type of problem usually involved the safety sensors, however in this case there didn’t seem to be anything wrong with the pair. After inspecting the tracks for debris and the rollers for damage, we opened the electric opener’s casing and discovered the source of the problem to be a wiring issue. Replacing the ruined electrical wires proved to solve it.
New Garage Door Installation
Customer Issue: Shabby-looking door.
Our Solution: While dismounting the existing door, we noticed the springs were very rusty and showing signs of wear, so we put in a new pair. We installed a steel Raynor door the customer had chosen, balanced it and tested the safety mechanism.
Customer Issue: The eye-sensors got misaligned.
Our Solution: We quickly found the culprit to be the system's safety sensors. They were completely out of position. We carefully readjusted them and tested the door a few times to make sure everything was working correctly.
Customer Issue: Broken spring.
Our Solution: We replaced both of this customer's old extension springs with new and improved, corrosion-resistant ones. Now his door is moving much more smoothly.
Customer Issue: Damaged motor gear.
Our Solution: Turns out one of the opener gears had gotten too worn-out. We replaced it with a new one and now this customer's opener is purring like a kitty. He was extremely pleased.